Udemy - ITIL 4 Foundations Masterclass - 2026 Exam Prep

ITIL 4 Foundations Masterclass - 2026 Exam Prep

https://WebToolTip.com

Published 6/2026
Created by Jacob Bushong
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Level: All Levels | Genre: eLearning | Language: English | Duration: 61 Lectures ( 6h 19m ) | Size: 3.4 GB

Complete ITIL 4 certification prep: all 7 domains - key concepts of service management, and more

What you'll learn
⚡ Understand and apply key concepts of service management concepts including core definitions and creating value with services
⚡ Evaluate service relationships in the context of key concepts of service management
⚡ Understand and apply the seven guiding principles concepts including nature, use, and interaction and the seven principles
⚡ Understand and apply the four dimensions of service management concepts including the four dimensions
⚡ Understand and apply the service value system (svs) concepts including the service value system
⚡ Understand and apply the service value chain concepts including the value chain and value streams and the six activities
⚡ Understand purpose and key terms of 15 practices: additional practices — purpose only, seven key-term definitions
⚡ Understand and apply seven practices in depth concepts including improvement and change and incident and problem
⚡ Evaluate requests, support, and service levels in the context of seven practices in depth
⚡ Practice with exam-style questions designed to mirror the difficulty and format of the ITIL 4 exam

Requirements
❗ No specific prerequisites required. Some familiarity with ITIL 4-related concepts is helpful but not mandatory — this course teaches everything from the ground up.