Udemy - ServiceNow ITSM Exam Prep

Category: Other
Type: Tutorials
Language: English
Total Size: 2.2 GB
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Last checked: Jun. 4th '26
Date uploaded: Jun. 4th '26
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ServiceNow ITSM Exam Prep

https://WebToolTip.com

Published 5/2026
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 6h 58m | Size: 2.19 GB

Incident, Problem, Change, Request and Knowledge Management

What you'll learn
Deploy a ServiceNow platform in your organization
Understand the core principles of ITSM and how they are implemented in ServiceNow.
Navigate and customize the ServiceNow user interface.
Manage incidents, problems, changes, and requests using ServiceNow.
Configure and utilize key ITSM modules, including the Service Catalog and Knowledge Management.
Create and manage basic workflows and automation within the platform.
Gain insights into configuration management and the CMDB (Configuration Management Database)

Requirements
No Requirements or Prerequisites

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