Udemy - ServiceNow ITSM Exam Prep
About Udemy - ServiceNow ITSM Exam Prep
Overview
ServiceNow ITSM Exam Prep https://WebToolTip.com Published 5/2026 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 6h 58m | Size: 2.19 GB Incident, Problem, Change, Request and Knowledge Management What you'll learn Deploy a ServiceNow platform in your organization Understand the core principles of ITSM and how they are implemented in ServiceNow. Navigate and customize the ServiceNow user interface. Manage incidents, problems, changes, and requests using Se
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ServiceNow ITSM Exam Prep
https://WebToolTip.com
Published 5/2026
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 6h 58m | Size: 2.19 GB
Incident, Problem, Change, Request and Knowledge Management
What you'll learn
Deploy a ServiceNow platform in your organization
Understand the core principles of ITSM and how they are implemented in ServiceNow.
Navigate and customize the ServiceNow user interface.
Manage incidents, problems, changes, and requests using ServiceNow.
Configure and utilize key ITSM modules, including the Service Catalog and Knowledge Management.
Create and manage basic workflows and automation within the platform.
Gain insights into configuration management and the CMDB (Configuration Management Database)
Requirements
No Requirements or Prerequisites